How can i buy items from your site?

1. Select the Realm and Core that you want the items for.

2. Browse our categories and place the items you want into the basket.

3. Write required details on checkout. We do not send you spam/junk, neither forwarding your email and data to any 3rd parties. You will only recieve emails for whatever you sign up for. We only need to know your email address on checkout, so we can send you the account and password for your order.

4. Pay with the payment solution that fits you.

5. Once your payment went through, you will receive emails about confirmation regarding your order, and/or if you signed up with an account, and information about your order process.

6. When your order is ready, you'll receive an email, with account and password for the mule account, that hold your order. If one or more item(s) are missing, your order could be Partial Delivered, and in that case, you will be notified about that, in the email you receive.

7. If you are having trouble getting through the process, please let us know, either on live chat, or email us your issue at contact@d2chest.com.

Why is the address/street name random?

As we deliver items/mule accounts through email, we have no use for where you live, so to keep people as anonymous as possible, this was the only way.

You don't seem to sell the item(s) i'm looking for, what can i do?

There are a atleast a million combination on items, so we can't have it all on our site. If you are looking for an item that we don't have listed, we might have it anyway. Our stock is almost endless, and we happend to have a lot of items in stock, that is not yet on our site. Send us an email at contact@d2chest.com with your request, and we will look into it ASAP.

Do you buy items or hire people?

Normally we don't buy items or hire people, sadly, but in rare situations we do, and if/when we do, we will post on our front page, and on our Facebook page aswell. You can find our Facebook page, by clicking on the Facebook icon, at the bottom of our site, or look us up, D2chest.

Do you have any promotion or discount coupons?

Fast answer, yes. We offer a lot of promotions and discounts from time to time, specially on holidays and special days, like christmas etc. From time to time we also send out newsletters, that may include limited promotion/coupons, and also on Facebook, so if you want to make sure you don't miss anything, sign up to our newsletters and like us on Facebook!

How can i pay?

We accept all kind of credit cards, through PayPal. You don't have to sign up for a PayPal account, to be able to buy from us. We will add more payment solutions in the near future.

Do you sell duped items?

All our items are 100% self found and legit, so we don't sell or offer duped items. All our items are safe and won't disappear, unless they lay on the ground for too long.

I need help, how do i contact you?

We got a Live Chat, that's in the bottom right corner of the site. This is online several times a day, and can be used for any questions or issues related to our site. If our Live Chat is offline, you can leave a message, with your name, email and issue, and we'll get back to you ASAP. You can also send us an email at contact@d2chest.com with any issue, and we will look into that.


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